Gen.Heatlh.ai debuts

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BOSTON – Gen.Health.ai has launched its AI-powered automation solution specifically designed for durable medical equipment and home medical equipment providers. The company says its solution helps relieve the burden of complex workflows, such as medical intake, eligibility verification and prior authorizations. “DME providers deserve tools that reduce friction across every step of the order process – and they shouldn't have to rip out their systems to make it work,” said CEO Ricky Sahu. “Our AI integrates into existing customer apps without disrupting how their teams work today.” Gen.Health.ai says its solution, which was developed in close partnership with early DME customers, uses new advancements in AI and large language models (LLMs), combined with deep integrations into existing EMR and billing systems specifically for DME and HME providers. It says key capabilities of the solution include automated patient intake, real-time coverage and eligibility checks, medical necessity and prior authorization submission, seamless billing integration and payment analytics. Based on early implementations, Gen.Health.ai says it delivers 4x increase in orders processed per employee, 50% reduction in manual review time and 95%-plus alignment with human utilization management decisions.